As PR professionals and marketers navigate the complex new paradigms of the new normal, and social interactions remain largely in the digital realm, social media platforms like Instagram become an inevitable destination for audiences.
Research conducted by Statista revealed that COVID-19 has had a direct impact on global social media consumption. Close to 50% of the respondents worldwide admitted to spending a longer time on social media platforms since the start of the pandemic.
The increased social media consumption opens the door for brands to engage with consumers through authentic and relevant influencer-generated content.
This article discusses the attractive potential of influencer marketing during this pandemic period.
How the pandemic has changed the influencer landscape
The pandemic has accelerated changes that were already underway, such as the trend toward “unfiltered” or less-scripted content, the rise of self-expression platforms such as TikTok, and the prevalence of micro-influencers.
However, because of the global downturn, marketing budgets have shrunk and as a direct result, so has content creators’ paychecks. Influencers are less likely to partner with a brand for free, yet influencer marketing still tends to be used more for brand awareness than sales, which may pose a problem during this period of recession as brands have revenue goals to meet.
At the same time, influencers are reporting increased engagement and ad content is capturing greater attention.
So how do we find a happy equilibrium?
The attractive perks of influencer marketing
Influencers are in a unique position to help promote your brand in these ways:
Help build trust between brands and consumers
There’s no deadline to when COVID-19 will cease entirely. As brands slowly adapt to the “new normal”, there is a need to rebuild trust which they had earlier garnered. This is impossible to achieve overnight, but with necessary measures, the rapport between a brand and its customers must begin.
Businesses are learning to shape their strategies around human-centric storytelling. Perhaps the most straightforward way to do that could be through micro-influencers. These are everyday people who have built rapport and trust with an intimate and engaged community.
Every successful influencer has built a tight-knit circle of devoted followers, and this is ideal. Oftentimes, when brands are promoting their product, their goal is to create a community around their brand. With influencer marketing, they’re able to jump the steps and achieve just that.
Essentially, influencer marketing helps in building trust between brands and services. As such, they’re able to promote brand awareness and brand salience. They get conversions by reaching out to a specific target audience — all via a singular content material.
We share tips on how to create engaging content across platforms.
During this time of global unrest and uncertainty, influencers are more likely to commit to partnerships for a lower price. As such, this might be the optimal time to negotiate and engage with them.
Additionally, influencers can be leveraged as content creators to market your brand or product. With the proliferation of entertaining bite-sized content-creation platforms, such as TikTok, most influencers are likely to be content creators as well. Due to budget cuts, if your content production teams have limited resources, influencers can fuel the content engine. Creating inexpensive, easy-to-produce content is their forte, after all.
The power of celebrity
While this might be more applicable to macro-influencers (people who are given a “star-status”), it is also becoming increasingly relevant to micro-influencers. Seeing these symbols indulge in a product or service, makes you want to do the same. To somehow, subconsciously get one step closer to their status.
In 2019, Kim Kardashian made a guest appearance on Viya’s stream to promote her signature perfume line. Within 15 minutes, Kardashian attracted 13M+ live viewers and sold out of her entire 15,000 bottle inventory. Were the products legendary? Perhaps, perhaps not. Did Kim’s “star-status” add to their appeal? Absolutely.
This way, influencer marketing helps to stimulate the desire to purchase and can be tapped into during these testing times.
Influencers have become a destination for consumers to go to for tailored content that they can actively engage with. Tapping into this trend allows brands to continue harnessing the power of these loyalty-driven relationships and consequently rise on top amidst this global storm.
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